Contact Us

Get in touch with us!  Whether you have questions, need assistance, want to book your next stay, or just prefer a personal contact we’re here to help.  Reach out via email or phone.  We look forward to hearing from you!

Oceanfront Relaxation

Unwind in our peaceful oceanfront accomodations and variety of patios offering breathtaking views, comfort, and hospitality. 

Complimentary Breakfast

Savor the blend of authentic Mexican and New Mexican flavors with our breakfast options, made from local ingredients. Our breakfast is a fan favorite!

Exclusive Amenities

Enjoy exclusive amenities including pool, Jacuzzi, free wifi and parking and a short distance to the beach. Don’t forget our dogs who love attention!

Reserve Your Stay Today

Plan your perfect getaway by booking a reservation at Serendipity. Fill out the form below to secure your spot in paradise.

Your Questions Answered

Here are some frequent questions and answers guests have about our services and how to get in touch with us.

How can I contact the hotel for reservations?

You can reach us via our US phone at (505) 217-1809 or Mexico (612) 178-0104 or email us at reservations@serendipityventures.com. Please leave us a message at any time and we will get back to you as soon as possible.

What amenities are included in the rooms?

All rooms include private bathroom, Wi-Fi, air conditioning, a small under-counter fridge,  purified drinking water and linens.  Shampoo, conditioner, beach towels and hair dryers can be provided upon request.

When can I check-in?

Check-In: 2pm – 8pm

Check-Out: Before 12 noon

We appreciate when our guests communicate what time they expect to arrive.  If you need a later check-out, please communicate that with the Serendipity staff and we will try to accommodate your request.

What is the cancellation policy?

Cancellation more than 15 days prior to arrival is free of charge. Within 15 days, we charge a non-refundable one-night fee. If you don’t come and give no notice, the full amount is charged.  

Are pets allowed at the hotel?

We do not allow guest pets on-site, as we already have two friendly resident dogs living here.

Do you offer any special packages or discounts?

Depending on the season, we offer packages and discounts for extended stays. Contact our reservations team for current offers.

What dining options are available on-site?

We offer a complimentary breakfast to start your day off right. Additionally, you’ll find many nearby restaurants that come highly recommended, giving you plenty of delicious options to explore during your stay.

Can I host events or weddings at the hotel?

Absolutely! Our dedicated events team can help you plan the perfect wedding or event, with stunning beachfront venues and tailored catering options.

What is the beach at your hotel like? Is it safe for swimming, and are there any activities available there?

Our hotel is located on the Pacific Ocean, offering stunning views and a pristine beach perfect for long walks and whale watching.  Please note that the waters here are not swimmable due to a strong undertow. However, there are beaches within driving distance where you can enjoy swimming and surfing.  During the December to March months, turtle releases occur on the beach near our property.  This is a favorite attraction for many visitors.

Should I Rent a Car?

Because Todos Santos is very spread out,  many guests prefer the convenience of a car which provides accessibility to town, various beaches, activities and interesting day trips.  There are not a lot of taxis in town and they can be costly. For those who enjoy walking, please note that there are no sidewalks between Serendipity and downtown and at night roads are not lighted and can be challenging.

Activities in Todos Santos & The Baja

There are many activities to do in and around Todos Santos including hiking, fishing, horseback riding, whale watching, shopping, visiting art galleries and sampling local cuisines at the many excellent restaurants.  If you are interested in a day trip, the Cowboy Museum and silver mine in El Truinfo, swimming with sea lions or whale sharks in La Paz or a longer trip to Espiritu Santo are well worth the time and favorite adventures for our visitors.  We work with two local companies that can provide many of these activities:

ExploraBaja: https://explorabaja.com/

Todos Santos EcoAdventures: https://tosea.net/

Other Transportation

 If you choose to forgo a rental car, then there are 2 options for transportation: 

1. Private Options:  These services will take you from the airport directly to Serendipity.  You will need to reserve your driver in advance and provide flight information.   

Explora Baja https://explorabaja.com/ Todos Santos Private Transportation –  https://tsprivatetransportation.com/

2. Public Option: 

Eco Baja Tours https://ecobajatours.com/This shuttle will take you from the airport to downtown Todos Santos. You can check their schedules and purchase tickets in advance or on site.  Allow ample time to get through the airport as they do not wait if you experience a delay.

Check Out Our Social Media

Stay updated with all the latest happenings at our hotel!  Follow us on Instagram and Facebook for real-time updates and stunning photos showcasing our beautiful property.  See you there!

Facebook

Follow us on Facebook for the latest updates and exclusive offers: facebook.com/serendipityventures

Instagram

Join our Instagram community to see stunning photos and stories from our guests: instagram.com/serendipityventures

Book Your Dream Stay Now

Have questions or ready to reserve your slice of paradise? Our team at Serendipity is here to assist you. Reach out today and let us help you plan an unforgettable beachside getaway.