Serendipity has always prioritized the health and safety of our guests and employees and, during this uncertain time, we now include the implementation of all Covid-19 safety protocols required by the Mexican government.  Our staff completed extensive training about Covid-19 in order to assure all safe practices are in place and Serendipity has received the Federal Certification as a Punto Limpio (Clean Point).  In addition to our regular cleaning program, we are requiring the following safe practices:

• Temperature checks are required for all guests upon arrival
• Guests are required to wear masks in all public areas
• Government approved hand sanitizer is provided in each room and entrance area
• A hand washing station is provided at the general entrance
• Staff is required to use masks and regularly wash their hands
• Social distancing will be enforced
• All rooms are thoroughly cleaned and disinfected between guests
• All dining will be outside and meals will be served directly to guests.  There will be no buffets
• Tables and chairs will be disinfected between uses
• Reduced occupancy levels will be followed
• All other government-mandated cleaning, disinfecting and service guidelines will be followed

• A Visa or Master Card number and expiration date is required to secure your reservation.  A
  non-refundable one-night deposit including room tax will be charged 15 days before arrival
  with the remainder due on arrival.  
• A 50% non-refundable deposit is required at the time of the reservation for rooms
  reserved for Christmas week.
• Room Prices are in US Dollars and Do Not Include the Required 19% Mexican Tax or Tips
• 2 Night Minimum Preferred.  $15 will be added to the room price for a one night only reservation.
• Additional beds = $25 per night    Additional breakfasts = $ 8 each
• Off Season Rates and Special Discounts Available June 1 – Nov 1 When Booking Directly with Serendipity